bd378 Terms & Conditions — Know Before You Play

1 Introduction & Applicability

These Terms & Conditions ("Terms") govern the bd378 platform ("bd378", "we", "us") and apply to all individuals ("users", "you") who access the website at https://bd378.pro.

Bd378 is an internationally licensed online gaming platform. We serve Bangladesh and other countries where online gaming is legally permitted.

These Terms were written in Bengali for the convenience of Bangladeshi users. However, the original English version shall prevail in the event of any legal dispute. These Terms may be updated at any time — continued use of the platform after any changes constitutes acceptance of the updated Terms.

2 Account Register

The following requirements must be met to create an account on bd378:

• You must be at least 18 Years years old at the time of registration.
• You are not a resident of any country or region where online gaming is prohibited by law.
• Each individual may only One Account can be created. Creating multiple accounts is strictly prohibited.
• All information provided at registration must be truthful, accurate, and complete.
• You are solely responsible for keeping your account password and login credentials confidential.

Account Security

Any unauthorized access to your account must be reported to our support team immediately upon discovery. bd378 will never ask for your password by email or phone. Sharing account access with, or selling or transferring your account to, any third party is strictly prohibited.

Bd378 reserves the right to temporarily suspend any account suspected of suspicious activity. Your balance will remain secure during the suspension.

3 Identity Verification (KYC)

Bd378 complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. Identity verification is mandatory before making a withdrawal or depositing above a specified limit.

Required Documents

• Identity Document: National ID (NID), passport, or driving license.
• Proof of Address: Utility bill or bank statement (dated within 3 months).
• Payment Verification: Proof of ownership of the payment method used.

Verification is typically completed within 24–72 hours of document submission. Withdrawals will not be processed until KYC is complete. All information is stored confidentially and is never shared with third parties.

4 Deposits & Payments

Deposits on bd378 can be made via Mobile Banking, Nagad, Rocket, and approved bank transfers. All deposits are processed in real time.

• Minimum deposit: BDT 200.
• The maximum daily deposit limit is determined by your account tier.
• The payment method used for deposits must be registered in your own name.
• Deposits through third parties are strictly prohibited.
• If a deposit fails, contact support within 24 hours.

5 Withdrawal Policy

The following conditions apply to withdrawals from bd378:

• Minimum withdrawal: BDT 500.
• Withdrawals will not be approved until KYC verification is complete.
• Standard withdrawal processing time: 1–3 business days.
• Express withdrawal is available for VIP members.
• Withdrawals can only be made to the same payment method used for the deposit.

Reasons for Withdrawal Delays

Withdrawals may be delayed for the following reasons: incomplete KYC, unmet bonus wagering requirements, suspicious account activity, or additional security verification. Our support team is available 24/7 to help with any issues.

6 Bonuses & Promotions

Bd378 offers a variety of bonuses — welcome bonus, daily cashback, referral bonus, and VIP rewards. Each bonus has its own terms that must be read before claiming.

Wagering Requirements

• Most bonuses require a minimum wagering amount (e.g., 30x wagering).
• Bonus balance cannot be withdrawn until wagering requirements are met.
• You are typically given 7–30 days to meet the wagering requirements.
• Bets placed on certain games may not count at 100% toward wagering requirements.

Bonus Abuse

Bd378 enforces a strict policy against bonus abuse and fraudulent bonus claiming. If abuse is proven, the relevant bonus and any associated winnings will be forfeited and the account may be suspended.

7 Gameplay & Fairness

All games on bd378 use internationally certified Random Number Generator (RNG) technology, meaning every game outcome is completely random and impartial. No player, agent, or bd378 staff member can influence the results.

• All games are regularly audited by third-party audit firms.
• The Return to Player (RTP) rate for each game is listed on that game's information page.
• If a game is interrupted due to a technical issue, the stake for that round will be refunded.
• Demo mode is completely free — no real money is involved.

8 Prohibited Activities

The following activities are strictly prohibited on bd378:

• Creating or operating multiple accounts.
• Registering with a false identity or fraudulent documents.
• Playing games using software, bots, or automation tools.
• Tampering with game code or attempting to breach any system.
• Money laundering or transactions involving illegal funds.
• Use of third-party payment methods.
• Bonus fraud or system exploitation.
• Threatening or harassing other users.
• Unauthorized use of bd378 copyrighted content.

9 Privacy & Data Protection

Bd378 treats the protection of your personal data as its highest priority. For full details on how we collect, use, and safeguard your information, please see our Privacy Policy can be found on the page.

• Your data is secured with SSL encryption.
• Your data is never sold or shared with third parties.
• Information may be disclosed to authorities where legally required.
• You may request to view, correct, or delete your personal data at any time.

10 Responsible Gaming

Bd378 is committed to encouraging responsible and healthy gaming habits. Gaming is for entertainment — it should never be seen as a source of income.

We encourage all users to reflect on their gaming habits. If you feel that gaming is having a negative impact on your life or your family's, please Responsible Gaming Read the page.

• Set your own deposit limit, loss limit, and session limit.
• Self-Exclusion: Keep your account closed for anywhere between 24 hours and 5 years.
• Account registration is strictly prohibited for anyone under 18 years of age.
• Information on professional support for gaming-related issues is available through our support team.

11 Account Closure & Suspension

Bd378 reserves the right to suspend or permanently close any account under the following circumstances:

• Violation of any provision of these Terms.
• Providing false or misleading information.
• Fraudulent, illegal, or suspicious activity.
• KYC verification failure or failure to submit required documents.
• Order of a court, regulatory body, or law enforcement authority.

If an account is closed and a valid balance exists with no proven rule violations, the funds will be refunded. You may also voluntarily close your account at any time by contacting support.

12 Limitation of Liability

Bd378 makes every effort to ensure uninterrupted service. However, bd378 will not be held liable in the following cases:

• Games being interrupted due to connectivity issues or technical errors.
• Issues with your device or network.
• Your account login credentials being compromised due to your own negligence.
• Natural disasters, war, or other unforeseen circumstances.

In the event of a technical failure, we will attempt to refund the stake — however, this may not always be possible in certain circumstances.

13 Changes to Terms & Conditions

Bd378 reserves the right to update or amend these Terms & Conditions at any time. When changes occur:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notice may be sent to your registered email address.
• Continued use of the platform after any changes constitutes your acceptance of the updated terms.
• If you do not accept the updated terms, you may voluntarily close your account.

We recommend checking this page regularly. Previous versions of the terms are available from the support team upon request.

14 Contact

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget in the bottom-right corner of the website.
• Response Time: Emails are typically responded to within 24 hours.

We take every complaint seriously and work to resolve it promptly. Our goal is to ensure your experience on bd378 is always a positive one.